General
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How do I change the Language?
To change you language in Design Home, please tap on the Person/Face icon at the bottom right hand corner of your screen. Then tap on the Ge...
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How Do I Remove a Message From My Inbox?
Please swipe left on any Inbox message and then confirm the message you want to delete by tapping on the Trash Can Icon. Note: Inbox Items...
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How do I turn off Notifications?
To turn off Notifications within Design Home, please tap on the Person/Face Icon> then tap on the Gear/Settings icon next to your Profile...
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How do I restart my game?
Unfortunately, at this time it is not possible to restart or reset Design Home.
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How do I retrieve progress of my account through Facebook?
To retrieve your progress Design Home account with a Facebook account, please follow the following steps:Be sure to be logged into the corre...
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How do I retrieve progress of my account through Email?
To retrieve progress of your Design Home account with your linked Email Address, please follow the following steps:1. Tap on the Person/Face...
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What is GDPR?
Hi Designer! You may have heard that the EU has passed new laws to protect all EU citizens from privacy and data breaches in the form of the...
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“You Are Ineligible” message
If you believe that you have been locked out in error, please contact Design Home Support with a screenshot of the message. Please be ...
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I can't find the Help Button anymore. Where did the Help Button go?
The Help Button ""?"" is now located on the right side of your Profile Page.To access your Profile Page, tap the Face/Person Icon in the bot...
Sections
- Introduction to Design Home
- Username, Profile and Settings
- Cash, Diamonds and Keys
- Design Challenges
- My Homes
- Inventory
- Voting
- Star Score and Design Value
- Leaderboards and My Homes Gallery
- Albums
- Borrowing
- Video Ads
- Troubleshooting
- Clean Up Truck
- Billing
- General
- User Agreement / Privacy & Cookie Policy
- About
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