Clear Cache

If you are experiencing an issue in Design Home, please try clearing your in-game Cache:1. Tap in Design Home the Person/Face Icon in the bo...

Force Closing Design Home on an Android Device

Occasionally you may need to force close your game to help with game performance.Follow this simple step by step guide to force close your a...

Force Closing Design Home on an iOS Device (With a Home Button)

Occasionally you may need to force close your game to help with game performance.Follow these steps to force an app to close:1. Double-click...

Force Closing Design Home on an iOS Device (Without a Home Button)

Occasionally you may need to force close your game to help with game performance.1. From the Home Screen, swipe up from the bottom of the sc...

Force Closing Design Home on an Amazon Kindle

Occasionally you may need to force close your game to help with game performance. Please follow these steps to force Design Home to close:1....

How do I Update Design Home on the Google Play Store?

If you are experiencing an issue in Design Home, please ensure that you are on the latest version available:1. Go to the Google Play Store &...

Updating Design Home on the Apple App Store

If you are experiencing an issue in Design Home, please ensure that you are on the latest version available:1. Open the App Store.2. Tap you...

Updating Design Home on Amazon's App Store

If you are experiencing an issue in Design Home, please ensure that you are on the latest version available:1. Go to Amazon's Appstore2. On ...

Having Trouble Loading Your Game on your Android Device? Here’s How to Toggle Airplane Mode to Help:

To help with the loading issues you may be seeing in Design Home, we suggest toggling Airplane Mode on and off on your Android device.Please...

Having Trouble Loading Your Game on your iOS Device? Here’s How to Toggle Airplane Mode to Help:

To help with the loading issues you may be seeing in Design Home, we suggest toggling Airplane Mode on and off on your iOS device.Please fol...

How do I clear up space on my device?

If you are experiencing issues in Design Home. Please make sure that your device has enough free space available to have optimal performance...

How do I stop images in this game from being saved to my gallery?

Be sure to disable Design Home’s access to your storage to stop the application from saving photos to your library.You can change the permis...

Steps to help with Facebook Friends not appearing.

We understand that some Designers are not seeing all of their Facebook Friends. We have found following these steps may help with Facebook f...